This article will provide information on the following:
- Document Types that are displayed in the Viewer
- PDF files and Document Viewer
- Manipulating the Document Viewer
- Switching Between Attachments
- Searching in the Document Viewer
- Full-screen viewing
- Creating In-line comments
Document Types that are displayed in the Viewer
The Document Viewer is designed to show Microsoft Word and Adobe PDF files via the Document Viewer window; however, other file types will also show.
Any other document types would need to be downloaded.
Below is a list of the most common file types and their compatibility with the Document Viewer. Note: This list is not exhaustive:
Compatible | Not Compatible |
.DOC | .MGMF |
.DOCX | .MGMX |
.XLS | |
.JPG | .XLSX |
.PNG | .PPT |
.BMP | .PPTX |
.GIF | .MSG |
.TXT | .AVI |
.RTF | .MP4 |
PDF files and the Document Viewer
Coruson includes functionality that will allow PDF files to be opened using a standard PDF reader, for example Adobe Acrobat or Adobe Reader. As a consequence it is not necessary for you to have a PDF reader installed on your PC in order to view PDF attachments via the Document Reader.
Note: If you download the PDF file, you will need to have a suitable PDF Reader installed in order to view it in it's offline location.
How to search in the viewer
How to view full screen
In-line comments
Print Summary
Breackdown menu on the right
Activation removes comments
Manipulating the Document Viewer
There are a number of options available once the Document Viewer has been accessed. From left to right, these are:
- Thumbnail: Navigate to specific pages using thumbnail images
- Search: Search for specific terms within the document attachment
- Previous Page: Navigate to the previous page of the attachment
- Next Page: Navigate to the next page of the attachment
- Zoom: Select to increase or decrease the distance to the attachment
- Download: Download the attachment to a specified network location
- Presentation Mode: Expand the document to appear larger, clicking twice will cause the attachment to encompass the whole screen
- Additional Options: Gives additional options to navigate to the first or last page, change the rotation of the document and activate the hand tool
Multiple document attachments can be added to a document record, and these can be viewed via the Document Viewer. It is possible to navigate between the attachments from the [Viewer] window.
To navigate between the attachments:
- Select [Viewer] from within the document record window
- Navigate to the drop down menu that is next to the name of the attachment
- Click on the drop down menu and select the required attachment
Note: If the attachment is of a file type that cannot be viewed within Coruson, a notification will appear advising that the attachment should be downloaded:
Searching in the Document Viewer
To search in the Document Viewer:
- Select the magnifying glass icon
- Enter the word or phrase that you wish to search for
- Check the box labeled "Highlight All" if you wish to see all of your results highlighted throughout the attachment
- Check the box labeled "Match case" if you wish for the search to look for a specific reference (including specific capital letters)
Full screen viewing
To activate full screen viewing:
- Click on the [Presentation Mode] button
- The document will open in a new window and will be significantly larger. Click again to enter full screen mode
- Click the [Exit full screen] button when finished to exit full-screen mode; alternatively, press [Esc] on your keyboard
Creating In-line Comments
The Document Viewer allows comments to be entered; this can be used by the approvers, for example, to mark issues with the document attachment that can then be seen by the document author.
Note: Any comments added to the case will be automatically removed once the document is activated.
To add comments:
- Move your cursor onto the document; a blue speech bubble with a white plus icon will appear and follow your mouse up and down the document
- Click on the blue speech bubble to generate a comment box
- Add a comment and select [Save] to save the comment
- Your profile picture will appear within the right-hand margin of the attachment
- If you wish to know when the comment was added, hover your mouse over the profile picture; it will also show you the comment details added
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